Information We Collect
We collect information you provide directly to us, such as when you create an account, contact us for support, or use our services. The types of information we may collect include:
Personal Information
- • Name and contact information (email address, phone number, mailing address)
- • Account credentials (username, encrypted password)
- • Payment information (billing address, payment method details)
- • Communication preferences and support requests
Usage and Technical Information
- • Device information (IP address, browser type, operating system)
- • Log files and usage data (pages visited, time spent, referral sources)
- • Cookies and similar tracking technologies
- • Location data (with your permission)
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
To provide, maintain, and improve our services, process transactions, and provide customer support.
Communication
To send you technical notices, updates, security alerts, and support messages.
Personalization
To personalize your experience and customize content based on your preferences.
Marketing
To send promotional materials and information about new features (with your consent).
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:
We do NOT sell your personal data
neatpulse does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Service Providers
With trusted third-party service providers who assist us in operating our services, conducting business, or serving users (subject to confidentiality agreements).
Legal Requirements
When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of our users or others.
Business Transfers
In connection with a merger, acquisition, financing, or sale of assets, with prior notice to users.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Encryption
Data in transit and at rest is encrypted using industry-standard protocols
Access Controls
Strict access controls and authentication mechanisms protect your data
Monitoring
Continuous monitoring and security audits ensure data protection
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Portability
Request access to your personal information and receive a copy in a portable format.
Correction and Updates
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information, subject to legal requirements.
Opt-Out
Opt out of marketing communications and certain data processing activities.
How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected] or call us at +63 917 852 6848. We will respond to your request within 30 days.
Verification required: We may need to verify your identity before processing your request.